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Fire & Water - Cleanup & Restoration

Archived General Blog Posts

Our core Values

2/8/2017 (Permalink)

Congratulations and thanks to all of our employees who bring our core values to life every day.

At SERVPRO of Atlantic City/Hamilton/Hammonton our Core Values are:  Dignity and Respect, Keep Promises, Professional Impression, Solve Problems.  Every year the employees vote for the co-worker who most exemplifies each of the core values.  The individual with the most votes has their name added to the plaque for that year as well as receiving a gift from the company.


The winners for 2016:


Dignity and Respect – Kathy Grassi


Keep Promises – John Shaver


(Tie)                      Kevin Cintron


Professional Impression – Kevin Cintron


Solve Problems – Jack Harvey


Core values are not descriptions of the work we do or the strategies we employ to accomplish our mission. They are the values underlie our work, how we interact with each other and our customers, and which strategies we employ to fulfill our mission. The core values are the basic elements of how we go about our work.

Long Term Travel Tips

12/4/2015 (Permalink)

·       Tell a neighbor so they can look out for your home.

·       Consider purchasing a light switch timer.

·       Unplug electronics to save energy.

·       Consider the possibility of frozen pipes and take action.

·       Change the spare key location or take it with you.

Fall is the time to prep your property for winter

10/16/2015 (Permalink)

Fall is the time to prep your property for winter

1) Prepare for Winter Storms

 Ice dams are an accumulation of ice at the lower edge of a sloped roof. When interior heat melts the snow, water can run down and refreeze at the roof's edge, where it's much cooler. Should ice buildup block water from draining off the roof, the water is then forced under the roof covering and into your attic or down the inside walls of your property.

·       Make sure your gutters are clear of leaves and debris.

·       Keep the attic well ventilated so snow doesn't melt and refreeze on the roof's edge.

·       Make sure the attic floor is well insulated to minimize the amount of heat rising through the attic from within the house.

Water intrusion and flood damage from melting snow and ice can threaten property, but by taking the following steps it can help minimize the potential for damage.

Immediately after the threat of physical danger has passed:

·       Make sure the building is structurally safe to enter or reoccupy.

·       Turn off electrical power. Do not use electricity until it is safe to do so.

·       Ensure that natural gas sources are safely secured.

·       Secure the exterior to prevent further water intrusion. This can include boarding up broken windows, making temporary roof repairs, sealing cracks or tacking down plastic sheeting against open gaps in walls or roofs.

When it's safe to begin cleanup:

·       Disconnect all electronics/electrical equipment and move it to a safe, dry location.

·       Begin to remove water-damaged materials immediately.

·       Contact SERVPRO of Haddon Heights/Voorhees or SERVPRO of Atlantic City/Hamilton/Hammonton for assistance with extraction and drying. 

·       By taking immediate action, you will reduce the amount of damage and increase the chance of salvaging usable materials. You'll also reduce the amount of rust, rot, mold and mildew that may develop, and lower the likelihood that the water will lead to structural problems.

2) Prevent Plumbing Freezes

·       Pipes in attics, exterior walls and crawl spaces are most vulnerable to extreme cold.

·       Check on all vacant units.

·       Simply turning off the water is not sufficient for a property that is to be left unoccupied for a long period - a lot of water is still in the system, and can cause damage.  To remove the risk completely, have a plumber drain down the water and central heating system.  Or alternatively, be sure the heat is on and set to at least 55 degrees.

·       If you go on vacation, leave the heat on, and set to at least 55 degrees.

·       Locate your water main in the event you need to shut it off in an emergency.

·       Drain all garden hoses.

·       Insulate exposed plumbing pipes.

3) Inspect Roof, Gutters & Downspouts

·       Check flashing to ensure water cannot enter the property.

·       Replace worn roof shingles or tiles.

·       Clean out gutters and downspouts.

·       Consider installing leaf guards on the gutters or extensions on the downspouts to direct water away from the property.

4) Check the Exterior, Doors and Windows

·       Inspect exterior for crevice cracks and exposed entry points around pipes; seal them.

·       Use weather-stripping around doors, and caulk windows to prevent cold air from entering the home.

·       Replace cracked glass in windows.  If you end up replacing the entire window, prime and paint exposed wood.

·       If your home has a basement, consider protecting the window wells by covering them with plastic shields.

·       Switch out summer screens with glass replacements.  Install storm windows, if you have them.

5) Fireplace Inspection

·       Cap or screen the top of the chimney to keep out rodents and birds.

·       Call a chimney sweep to remove soot and creosote, if the chimney hasn't been cleaned for a while.

·       Buy firewood or chop wood. Store it in a dry place away from the exterior of your home.

·       Inspect the fireplace damper for proper opening and closing.

·       Check the mortar between bricks and point, if necessary.

6) Furnace Inspection

·       Call an HVAC professional to inspect your furnace and clean ducts.

·       Remove all flammable material from the area surrounding your furnace.

7) Check Foundations

·       Rake away all debris and edible vegetation from the foundation.

·       Seal up entry points to keep small animals from crawling under the house.

·       Point or seal foundation cracks. Mice can slip through space as thin as a dime.

·       Secure crawlspace entrances.

8) Prepare Landscaping & Outdoor Surfaces

·       Trim trees if branches hang too close to the house or electrical wires.

·       To prevent winter injury, ask your landscaper when your trees should be pruned

·       In areas where the ground freezes, plant spring flower bulbs and lift bulbs, such as dahlias, that cannot withstand winter temperatures.

9)  Prevent Slip and Falls and Other Liability Issues

·       Inspect all property entrances and common areas to ensure they are well lit.

·       Clean Leaves and debris

·       Also have plenty of ice melt on hand to prevent injuries

While you can't change the weather, you can minimize some of winter's biggest threats to your property.  With some sensible planning you can avoid surprises this winter.


September is National Preparedness Month

9/21/2015 (Permalink)

In a disaster, access to everyday necessities can be extremely limited. Our partners at The American Red Cross recommend you are prepared with food and water to last your family for at least 3 days. 

September is National Preparedness Month

8/31/2015 (Permalink)

September is National Preparedness Month.  This year the folks at reday.gov are asking you to take action now – make a plan with your community, your family, and for your pets.  Plan how to stay safe and communicate during the disasters that can affect your community. We ask everyone to participate in America’s PrepareAthon! and the national day of action, National PrepareAthon! Day, which culminates National Preparedness Month on September 30. 

http://www.ready.gov/september

Big or Small we are ready for cleanups of any size.

6/22/2015 (Permalink)

From a corner of you basement to the corner office on the 10th floor.  SERVPRO is here to help you restore your property.

Recognition for Excellence

6/10/2015 (Permalink)

We are proud to announce we will be recognized as one of the Top 100 franchises in country and will be attend the “SERVPRO Elite Retreat” in the fall.

Special thanks to all of the SERVPRO of Atlantic City/Hamilton/Hammonton heroes that go above and beyond the call of duty every day to satisfy our customers.

Fun and games after work.

11/14/2014 (Permalink)

A recent post work badminton tournament in the warehouse.

Daylight Saving Time 2014 Ends November 2, So Get Ready To Sleep In

10/29/2014 (Permalink)

There's no need to hit the snooze button on Nov. 2, because the end of daylight saving time will give you that extra hour of sleep you've been craving -- if you live in an area that observes the time change, that is.

Clocks will fall back to standard time Sunday at 2 a.m. Smartphones with automatic date and time settings will make the change for users; but people with analog clocks and watches will have to manually set their timepieces back an hour. (We suggest making the adjustment before bed on Saturday night.)

September is National Preparedness Month

9/11/2014 (Permalink)

When fire and water cleanup is needed, getting help is now quicker and easier using the

SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business

owners, property managers, risk managers and facility management. It allows for the creation of an

Emergency Ready Profile™ containing critical facility information to help speed up response time.

 Download the App today on your smartphone!

 Also available at servpro.com/ready